SHOPPING GUIDE


FOR A JAPANESE PURCHASE PAGE


From WOODY HOUSE 










Company overview







1.Introduction



Firstly, our online shop sell for individual customer only.
We refuse to sell for customers that have motives of resale.
In case we confirm a large quantity of items in your order, it will be automatically canceled.
Please kindly understand.





2.Shopping options



Your order will be shipped to you via Japan Post EMS.
Japan Post is a speedy delivery service that delivers to more than 120 countries.
With an effective tracking system and insurance program, EMS is able to offer a secure delivery worldwide.
You can track your package with the tracking code provided and it will be delivered within a week.
Estimated shipping fee can be confirmed at Japan Post EMS.

Other shipping methods are not supported.

2.1SHIPPING DATE
※ Usually, goods can be received within one week after the shipping from Japan.
There might be a delay due to customs clearance.
Therefore, we would like to ask for your kind understanding.
We do not offer delivery on a specified date or time.

The shipping for our dear foreign customers takes time.
Therefore, we would like to ask for your patience.

Even if you specify a date or time, by default, it will not be applied to your order information.
You cannot alter the address after the shipping of the products.
Please make sure to verify your address before placing an order.

2.2 LABEL SLIP FOR DELIVERY
We do not accept requests for changing the total price written in the label slip for delivery.





3.Fees for the order



Shipping fee and customs will be paid by the customer.
Japanese consumption tax will be deducted from your order.
However, if the shipping address is inside Japan, Japanese consumption tax will be included.
3.1 SHIPPING FEE
Shipping fee depends on the total weight of the package and the shipping address's country.
We will send you the total price together with the calculated shipping fee by e-mail.

This chart is only a reference for the EMS shipping fee.

Asia Oceania, North America, Central America,
and the Middle East
Europe South America and Africa
〜500g

1400JPY

2000JPY

2200JPY

2400JPY

〜600g

1540JPY

2180JPY

2400JPY

2740JPY

〜700g

1680yen

2360JPY

2600JPYn

3080JPY

〜800g

1820JPY

2540JPY

2800JPY

3420JPY

〜900g

1960JPY

2720JPY

3000JPY

3760JPY

〜1kg

2100JPY

2900JPY

3200JPY

4100JPY

〜1.25kg

2400JPY

3300JPY

3650JPY

4900JPY

〜1.5kg

2700JPY

3700JPY

4100JPY

5700JPY

〜1.75kg

3000JPY

4100JPY

4550JPY

6500JPY

〜2kg

3300JPY

4500JPY

5000JPY

7300JPY


3.2 OTHER FEES
Any customs duties will be paid by the client.
Please pay it directly to the carrier or the customs.
Different countries have different customs regulations.
For more details, please consult the customs department in your country.





4.Payment option



For EMS shipping method, the only available payment method is credit card payment.
The available credit cards are VISA, MASTER, JCB, AMEX, and Diners.

We use the SSL system so your credit card number will be encoded.

*We do not accept orders that has a different name with their order information and credit card owner's name.

If for some reasons the authorization for your credit card fails, the order will be temporarily hold.
In this case, we will send you a message to ask you to use another credit card.

*The contact will be done by e-mail. Therefore, if you cannot be reached by e-mail, your order will be automatically canceled.






5.Bundling of orders is invalid



2 or more different order numbers cannot be bundled.
Therefore we cannot accept bundling of orders.





6.Return and exchange



Return and exchange is generally not applicable for international delivery.





7.Cancellation policy



Cancellation cannot be accepted for the following orders:
1. Orders that are already shipped
2. Orders that contain items for sale.

The following orders will be canceled automatically.
1. Orders that contain a duplicated pieces for 1 item with no reply by the limit date.
2. Orders that contain a large quantity of items.






8.Stock



We might contact our sister shops or manufacturer to obtain some items in your order which may take about two or three more days to proceed to shipping.





9.Delivery failure



If by any reasons, packages are returned to us because the shipping address is wrong or for other reasons,
the shipping fee costs for sending and returning, as well as other fees involved in the order will all be paid by the customer.





The flow from order to shipping



After making the order, there will be an automatic message sent to your e-mail address.
The consumption tax is not yet deducted and the shipping fee is not yet added.

As soon as the ordered item(s) are ready, we will send you a message with the shipping fee.

If there are not message from us, please kindly check your e-mail's settings because our messages may be sent into your spam folder.









How to make an order









You can choose the color and size of the item by clicking the circle.

After clicking the circle, put how many pieces you wish in the 「数量」(meaning pieces)

Next to the 数量 is the 「カートに入れる」 meaning to put the item in your cart.
Click this button in order to put the item you wish to your cart.

If you want to complete your order, click the button
「すぐに購入する」 in order to place your order.










After clicking the 「カートに入れる」 or put in the cart, the page will be changed.

If you wish to continue your shopping, click the 「買い物に戻る」 or go back to shopping button.

If you wish to complete your order, please click the 「購入手続きへ進む」 or continue to place an order button.

However, if you wish to erase all of the item in your cart, please click the 「かごの中身を空にする」 or Erase all the items in the cart button.










If you click the 「購入手続きへ進む」 or continue to place an order button, the page will be changed.

The flow of placing the order is listed in the above.

1. 送付先の入力
Meaning inputting the shipping address.










If you have an membership account, you can use the points.

「ポイントを利用しない」 is not to use the points.
「すべてのポイントを利用する」 is use all of your points.
「□ポイントを利用する」 is to use certain amount of points.










This is the information of the person who makes the order.










If you wish to ship the order to the same address as you have input in the above, please choose 「注文者の住所にお届けする」

If you wish to ship it in a different address, please choose 「新しいお届け先を入力する」
There will be another form to input a new address.

「お届け日時の選択」 is for choosing the receiving date but it is not available for EMS.










If you wish to tell us regarding your order, please feel free to write in the remarks.

If you have finished to input the information, please click the 「次へ」 or Next button.










We can only accept Credit Card payment for orders shipped for foreign countries.

If you live inside Japan, there are other options.










The shipping method will be EMS but the EMS method is not available in our system so please choose the 「宅配便」










If you wish to confirm the order, please click the 「注文内容を確定する」

If you wish to correct an information, please click the 「修正する」
Please go back by your browser because the information will be gone.













How to register for membership account









Please click the icon in the above menu bar.










Please click the「新規会員登録」button to proceed in registering the membership account.










Please input the information twice in each form.










Please kindly confirm the Terms of our online shop and put a check on the box if you agree.

After putting the check, please click the「この内容で会員登録する」button to complete the registration.




ATTENTION


We are sorry to tell you but deliveries for certain countries such as United States of America and Australia are being stopped.
Therefore, we cannot accept orders for these countries.
For more information, please kindly confirm it at JAPAN POST official website.

'Resumption and temporary suspension of acceptance,
 delivery delays of mail items destined to various countries/territories'
https://www.post.japanpost.jp/index_en.html





Let's start shopping!













公司概要







1.首次



我们店是面向个人用户。有谢绝以转卖为目的的购买的情况。
如果确认大量订单的情况的话会自动取消。请事先理解。





2.运送方法



我们用EMS(国际特快专递)发送商品。
日本邮局迅速配送,也可以确认已经寄出的EMS的递送情况。
而且带保险,所以EMS会安全的配送方法全世界。你可以追踪您的货已。
我们会通知您追踪号码,然后在一周之内可以配送货已。
估计邮费被确认在日本邮局EMS。其他配送方法不能处理。

2.1配送日期
※通常在发送之后会在一个星期之内能接收商品。
因通关有延迟的可能性。希望您能理解。
我们不能受理指定日或者时间。

国外发送的话,请给我一些时间。
请您稍等一下。

即使从头指定日期或者时间,我们不能接受你的委托。
发送完毕之后不更改地址。
订购前,请确认没有您的地址。

2.2送货单上
我们不能受理总金额在送货单上更改。





3.订单手续费



请支付邮费和关税。您的订购是不含消费税的。
但是,如果指定配送地址是日本国内,用支付消费税。

3.1 运费
运费会随着货已总重量和配送国家。
我们送给支付总金额和计算邮费一起。

Asia Oceania, North America, Central America,
and the Middle East
Europe South America and Africa
〜500g

1400JPY

2000JPY

2200JPY

2400JPY

〜600g

1540JPY

2180JPY

2400JPY

2740JPY

〜700g

1680yen

2360JPY

2600JPYn

3080JPY

〜800g

1820JPY

2540JPY

2800JPY

3420JPY

〜900g

1960JPY

2720JPY

3000JPY

3760JPY

〜1kg

2100JPY

2900JPY

3200JPY

4100JPY

〜1.25kg

2400JPY

3300JPY

3650JPY

4900JPY

〜1.5kg

2700JPY

3700JPY

4100JPY

5700JPY

〜1.75kg

3000JPY

4100JPY

4550JPY

6500JPY

〜2kg

3300JPY

4500JPY

5000JPY

7300JPY


3.2 其他费用
无论如何要关税的话,请客人支付那个钱。
关税规则是根据国家而不同。
有什么不明白的点的话请与海关你的国家联系





4.支付手段



用EMS的话,您可以用信用卡结账。能够使用的信用卡如下。
VISA/MASTER/JCB/AMEX/Diners

我们用SSL,所以你的信用卡号进行加密。

※不能接受这样的订单,订购者的信息和信用卡的名字不同。

如果信用卡结算错误根据各种各样的理由,订单暂时保留。
这种场合,我们用邮件向你问使用别的信用卡。
※我们通过短信取得联系。但是你不能接收邮件的话,你的订单会自动取消。





5.整理订单



不能两个以上的一起订单。
因而我们不能进行总结订单。





6.退货和退款



国际配送的退货和退款通常是不会受理。





7.取消原则



取消不会受理以下事情,
1.已经配送的订单
2.降价商品

以下的订单自动取消吧
1.截止日期前我们不会收到回信关于订单是两个同一个东西
2.大量订单





8.存货



我们联系别家店还有制造,这样的时有等您的可能性。
配送手续要三天左右,请理解。




9.配送的错误



货物回了我们,因为您的地址错了还有出纳意外的理由。
请你支付往复运费和其他费用。




从订单到配送之间的流程



订购后,给你的邮箱地址发送自动回复的邮件。
消费税还没扣除,还有运费还没被算到。

马上准备您订购的商品,我们发送邮件中所写的含运费的金额。

邮件没有寄到的话,确认邮件设定。因为那些也许被显示为垃圾邮件了。








订货方法








首先点击圆圈"您希望的颜色和尺寸"。
然后请填写在 「個数」 你想要几个商品。

「カートに入れる」意思是购物车里商品被追加。
那个商品追加的话,请点击这按钮。

如果你想立即购买,请点击「すぐに購入する」










购物车里商品被追加还是点击「カートに入れる」以后,马上变网页。

如果你想继续购物,请点击「買い物に戻る」还是回购物按钮。

你结束选想买商品的话,请点击「購入手続きへ進む」还是进行手续按钮。

但是,如果你想删除全部购物车里商品,
请点击「かごの中身を空にする」还是删除全部购物车里商品按钮。










如果你点击「購入手続きへ進む」还是进行手续按钮,马上变网页。

被记在上述是手续的进展情况。


1.送付先の入力
意思是地址输入。










如果你已经注册会员,可以使用积分。

「ポイントを利用しない」是不要使用积分。

「すべてのポイントを利用する」是使用全部积分。

「□ポイントを利用する」是使用积分的一部。










这是订购者信息。










如果你想送到刚刚写上地址,请选「注文者の住所にお届けする」

如果你想送到别的地址,请选「新しいお届け先を入力する」
然后马上变网页,请写新的地址。

「お届け日時の選択」是选指定送达日期。
但是你选EMS,不能选择。










如果你有告诉我们的事,请写在这里。

如果你写完了,请击「次へ」还是下一步按钮。










发送到海外的时,我们接受刷卡支付。

如果你住在日本,可以选别的支付方法。










你希望选EMS的话,没有EMS按钮,所以请选「宅配便」










如果输入的情报没有什么问题的话,点击「注文を確定する」

如果你要修正,请击「修正する」

!注意!
那个数据有可能消失,所以请不要点击浏览器的后退按钮。


以上手续完成了。













注册会员








请击在页面的上述菜单栏。










请击「新規会員登録」按钮,然后进行注册会员手续。










请输入必要事项。










请确认使用规章。如果你同意的话,请在该处打对勾。

然后,请击「この内容で登録する」
以上手续完成了。





好好享受你的购物!